Shipping Terms & FAQ
DELIVERY:
Purchased items will be shipped within 7 business days of the order, although most will ship within 3 to 4. Please allow up to 7-10 business days for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify sales.
PRICES, SHIPPING, AND HANDLING CHARGES:
All orders are shipped via USPS (First Class & Priority Mail for domestic and international). Some orders may be shipped via UPS or FedEx. Rates are calculated through the USPS calculator. International customers are responsible for customs duties and/or brokerage fees in addition to shipping costs assessed during checkout.
If your tracking information states that your package was delivered and you have not received it, you must contact the shipping courier in regards to not receiving the package and file a claim. We will not be held responsible for lost or stolen packages that show as delivered, and refunds will not be issued for these orders.